FAQ
Got Questions? We've Got Answers! Browse Our FAQ Section
Reseller
Step 1: Send an email to respective Brand Executives
Step 2: Filling of application Submit relevant documents
Step 3: Submit to management for approval
Step 4: Proceed forward as a reseller
Step 1: Send an email to respective Brand Executives
Step 2: Filling of application Submit relevant documents
Step 3: Submit to management for approval
Step 4: Proceed forward as a reseller
Documents that need to be submitted are as follows;
- BRN
- VAT
- Certificate of Incorporation
- Utility Bill
- NIC
- Application Form
Hisense & Ingco: Please contact on 5941 9869 or drop us an email on marketing@gmpunjabi.com
B2B(Cooperate): Please contact on 5941 9954 or drop us an email b2b@gmpunjabi.com
Consumer
You can call us on 5941 9869 to query or drop us an email on marketing@gmpunjabi.com to get a nearby reseller around your location.
You can call us on 5941 9869 to query or drop us an email on marketing@gmpunjabi.com to get a nearby reseller around your location.
Please note that, our showroom is operational as below;
Monday to Friday: 09H00 – 17H00
Saturday : 09H00 – 13H00
We are closed on Public Holidays and Sundays.
You can contact us on 52543746 or drop us an email on nabeela.j@gmpunjabi.com
Aftersales
General Inquiries:
You can contact us on 5941 9842 or drop us an email on aftersales@gmpunjabi.com
Spare Parts:
You can contact us on 5251 6219 or drop us an email on eliam.b@gmpunjabi.com
Schedule a visit:
You can contact us on 5255 3300 or drop us an email on hanshinee.j@gmpunjabi.com
General Inquiries:
You can contact us on 5941 9842 or drop us an email on aftersales@gmpunjabi.com
Spare Parts:
You can contact us on 5251 6219 or drop us an email on eliam.b@gmpunjabi.com
Schedule a visit:
You can contact us on 5255 3300 or drop us an email on hanshinee.j@gmpunjabi.com
Please call us on 5255 3300 for delivery & repairs.
Kindly please call us on 52553300.
Monday to Friday: 09H00 -17H00
Saturday: 09H00 -13H00
Delivery
If you are a reseller, please contact your designated sales rep for an update on your delivery.
If you have purchased our product from our showroom, please contact us via phone on 5254 3746 or via email at nabeela.j@gmpunjabi.com.
If you are a reseller, please contact your designated sales rep for an update on your delivery.
If you have purchased our product from our showroom, please contact us via phone on 5254 3746 or via email at nabeela.j@gmpunjabi.com.
Free Delivery is available for a purchase above Rs 15,000 (Conditions apply: For more information, please contact on 5258 8934)
Warranty
THE WARRANTY SHALL BE VALID EN ENFORCEABLE PROVIDED THAT:
- This Warranty Card is returned to the grantor within 15 (fifteen) days from purchase from an approved dealer.
- The product purchased has been properly installed and used for the purpose for which such product has been designed and manufactured
and that the warranty seal and/or serial no seal has not been tampered with.
- Any product malfunction whatsoever is not the result of misuse, alteration, tampering, modification, improper and/or inadequate maintenance.
- The damage and/or malfunction of the product is not caused by accident and/or any act of God.
- The warranty on any product does not extend to bulbs, fuse, plugs, power cords, bowls, glass, lids, handles, couplers, belt, cabinet parts, rubber parts, metal steel, blades, gaskets, spark plugs, carbon brush, carburettor, oil seal, recoil starter, hose, fuel tanks, spray gun, air filter cylinder, pressure pump, cylinders, mechanic, switch and any other accessories which come together with the product.
- The damage is not caused by the presence of a foreign body in the product such as insect, reptiles, dustorrusting and oxidation.
- Such damage does not result from defects or parts requiring replacement due to ordinary wear and tear, corrosion, stain scratches & dents on the casing or paint work on the product.
- The warranty is limited to the actual product and not to any information, document and/or data lost as a result of whatsoever defect.
- The warranty does not cover battery & charger, clamp meter, digital multi meter, laser level and voltage detectors.
- The warranty is valid in Mauritius only and governed by the law of Mauritius.
- This warranty is not transferable and extends only to the original retail purchaser and is only valid when supplied with proof of purchase.
- The Grantor reserves the right to determine if warranty terms and conditions have been met.
- The warranty does not cover consequential loss.
- The warranty does not cover power fluctuation.
THE WARRANTY SHALL BE VALID EN ENFORCEABLE PROVIDED THAT:
- This Warranty Card is returned to the grantor within 15 (fifteen) days from purchase from an approved dealer.
- The product purchased has been properly installed and used for the purpose for which such product has been designed and manufactured and that the warranty seal and/or serial no seal has not been tampered with.
- Any product malfunction whatsoever is not the result of misuse, alteration, tampering, modification, improper and/or inadequate maintenance.
- The damage and/or malfunction of the product is not caused by accident and/or any act of God.
- The warranty on any product does not extend to bulbs, fuse, plugs, power cords, bowls, glass, lids, handles, couplers, belt, cabinet parts, rubber parts, metal steel, blades, gaskets, spark plugs, carbon brush, carburettor, oil seal, recoil starter, hose, fuel tanks, spray gun, air filter cylinder, pressure pump, cylinders, mechanic, switch and any other accessories which come together with the product.
- The damage is not caused by the presence of a foreign body in the product such as insect, reptiles, dustorrusting and oxidation.
- Such damage does not result from defects or parts requiring replacement due to ordinary wear and tear, corrosion, stain scratches & dents on the casing or paint work on the product.
- The warranty is limited to the actual product and not to any information, document and/or data lost as a result of whatsoever defect.
- The warranty does not cover battery & charger, clamp meter, digital multi meter, laser level and voltage detectors.
- The warranty is valid in Mauritius only and governed by the law of Mauritius.
- This warranty is not transferable and extends only to the original retail purchaser and is only valid when supplied with proof of purchase.
- The Grantor reserves the right to determine if warranty terms and conditions have been met.
- The warranty does not cover consequential loss.
- The warranty does not cover power fluctuation.